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What's going on with my tax advisor?

zakrayzakray Member Posts: 6

I made an appointment with the new Block Advisor integration, and spoke with my advisor on the phone. He said he hadn't received any information from Wave about my finances (he didn't even know what type of company I had). Since then I've heard nothing from either Block or Wave about it. And when I click on the Tax Advisor button on the side menu, it just brings me to the "make appointment" screen.

edited March 30, 2021 in Using Wave

Comments

  • zakrayzakray Member Posts: 6

    Ok, going to go elsewhere for taxes this year. Clearly Wave doesn't have its stuff together on this one.

  • KiahDKiahD Administrator Posts: 267 admin

    Hi @zakray,

    I'm sorry you've been having trouble with the new Block Advisor integration.

    I see you've reached out to the Customer Support Team via email, and I've reached out to them to have someone work with you on your issue, and get back to you as soon as possible.

    The reason we're redirecting it this route is because it may require further troubleshooting, and this way the Support Team can keep you updated, and request any further information.

    If you have any other questions, please feel free to ask away :smile:

    edited March 3, 2021
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