Using Wave

For questions about how to use Wave! Everything from getting started, to updating your profile, to understanding navigation.
 

Discussion List

  • The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…
    JamieD Announcement 255 views 0 comments Started by JamieD June 3, 2022 3:44PM
  • For tailored support, check out our chatbot, Mave, in your Wave account. You’ll first need to log in to your Wave account or sign up. Once you’re logged in, you’ll see Mave in the bottom right corner. Mave is the fastest way to get answers about using Wave 24/7. Our Support Team is available through Mave Monday to Friday from 9 a.m. to 5 p.m. Eas…
    AlexL Announcement Closed 15 views 0 comments Started by AlexL April 12, 2021 2:14PM
  • Love Wave!! I have 1 Wave login account with multiple separate accounts Personal (checking, savings, cc, etc) then separate Business accounts. How do I properly categorize the withdrawal from my business to my savings with out it being reflected as an expense (unless it's considered owner draw?) It's not in the "same" account so it do…
    ugzruben 155 views 0 comments Started by ugzruben June 2, 2022 11:29AM
  • With my former accounting software, when I received my credit card statement, I would create a transaction for each entry as a debit to the proper account (category) and a credit to the credit card account. Then I would pay the credit card, making an entry showing cash leaving (crediting) the checking account and debiting the credit card account. …
    SandyHov 382 views 0 comments Started by SandyHov May 30, 2022 3:34PM
  • I want to give access to a colleague to do invoices... but don't really want to give access to bills and reports. Is it possible to restrict access? Chris
    chrisjenkins 665 views 18 comments Most recent by BoulevardAuto May 27, 2022 3:00PM
  • hello guys im new to this community i just want to use this service , but currently im in Italy im trying to get it work but i couldn't ,, i just have one question * does this work in Italy if yes how to get it work thanks in advance -
    susithadamith 159 views 0 comments Started by susithadamith May 25, 2022 7:17PM
  • I am a CPA and have a client looking to use Wave. Does Wave have the option that I can add clients to my login? QuickBooks Online does this where I can see all of my clients on one list. Does Wave offer that option? Or do I need separate logins for each of them?
    violetfinancial 13 views 1 comment Most recent by Mikeg May 25, 2022 11:18AM
  • Im sure this has been raised before but I cant find it in the community pages. I don't want to take up the Zoho offer but there doesn't seem to be a way to reject it so that I can remove the ad from the Wave pages. It is quite large and annoying. Is there anyone who can tell me how to remove it. TIA Ian
    Ian_B 12 views 0 comments Started by Ian_B May 17, 2022 1:54AM
  • We are a Canadian company that deals with a US manufacturer. We sell smaller sales to clients from our inventory, but larger sales we have clients purchase and import directly from the manufacturer. The manufacturer will credit the commissions from these sales against previous and future invoices. Wondering if anyone has any advice on the best…
    aspernormal 13 views 0 comments Started by aspernormal May 14, 2022 9:03PM
  • Hi, I have an invoice that does not show up the transaction. The invoice due date is well before the transaction date and the invoice is approved. Can someone help?
    MaheshRajan 62 views 0 comments Started by MaheshRajan May 12, 2022 11:49PM
  • I would like to open a second account for a friend's business on 12/05/2022. Unfortunately, it is redirecting to Zoho, which is very irritating. Zoho is not good at all; it appears as a mess on the wave heads. Can you please explain why Wave is no longer available in both global and business development?
    Sam024 21 views 0 comments Started by Sam024 May 11, 2022 7:15PM
  • JNLJNL
    Hi all Newbie here with little account knowledge. I wanted to record a purchase of new vehicle and wanted to know how should I record this hypothetical scenario below Purchase of vehicle $100,000 Bank Loan - $50,000 Bank Interest - $10,000 Loan term - 60 months Repayment - $1000 monthly Based on this post, I think i worked out * Create an asse…
    JNL 143 views 1 comment Most recent by Mikeg May 9, 2022 11:25AM
  • I have customers that I invoice that I allow to pay with Venmo. Venmo takes $.10 plus 1.9% which is better than most CC processing. The question I have is how do I reconcile the invoice? When I transfer the Venmo payment to my checking account I put it against the invoice, but it still shows that remaining amount as outstanding. How do I get t…
    PartySizeCycling 105 views 5 comments Most recent by DoveFeather64 May 7, 2022 5:39PM
  • As RBC has announced to their customers via email, we wanted to let you know that accessing Wave through RBC online banking for business is being discontinued as of September 27, 2021. Can I still use Wave? Yes! While logging in through RBC is going away, your Wave account will remain available for you to continue using. If you haven’t already d…
    Siobhan_Hitchmough 502 views 6 comments Most recent by Leila May 3, 2022 11:10PM
  • Is there a report where I can see if a transaction has sales tax added to it? In the past each transaction had a "HST" flag if the transaction had sales tax but that feature appears to have been discontinued. Now I have to open each transaction to see if sales tax was included. This is time consuming and laborious. Does any one have …
    pravchaw 3 views 0 comments Started by pravchaw May 2, 2022 5:15PM
  • I have a customer that I bill each week, however each week I owe them money that they take directly from my funds before they deposit the payment into my account. I need to show the money they are taking as an expense but also need to have the invoice reflect the amount they are paying after the deductions. Anyone have any idea on how to do this o…
    REDLINETRANSPORT 2 views 0 comments Started by REDLINETRANSPORT April 26, 2022 8:48PM
  • Is there a way to 1. accept a customer deposit before creating an invoice? 2. then issue a receipt for the deposit received? I accept a retainer prior to starting work. I want to be able to track the money in Wave, and issue a receipt for the deposit received. At a later date when I eventually create an invoice, I can then pay the invoice using t…
    LadyLaw 232 views 4 comments Most recent by AGK April 21, 2022 7:27PM
  • I am new to Wave and I use it for a church in Canada. We pay HST on all purchases but don't charge HST since we don't sell anything. Our source of income is donations. I need to track the amount of HST paid on our expenses in order to apply for HST rebates from the government, and I need to include the tax amount in expense reports. I can't set up…
    BennyLaw 57 views 0 comments Started by BennyLaw April 10, 2022 6:55PM
  • Hello, I used wave to invoice a client for 1,800. The invoice was received and processed. When I set up the payout on Wave, for 3 days the site pushed the processing day back ie said it would be processed Weds then on Tuesday says it with be processed Thursday. I get an email on a Friday, without warning or correspondence, that my account cannot u…
    thomas888 3 views 0 comments Started by thomas888 April 9, 2022 12:08AM
  • Hello - So...I enter my charges (I am a corporate concierge) after I have used my credit card to purchase an item for my clients. I then invoice them under a category - shopping/gift cards/automobiles - my categories of course. I then invoice for the amount I paid on my credit card and bill the client. What I found is that sometimes I forget to ch…
    donebyandy 12 views 0 comments Started by donebyandy April 8, 2022 7:35PM
  • I have a single member LLC that 100% owns other single member LLCs. Each subsidiary is in a different business. If Subsidiary 1 (Sub1) has income that I want to use in Subsidiary 2 (Sub2) I transfer the money from Sub1 to the Holding Company (HC) and then to Sub2. How do I account for such transactions? Also, do I need to set up each subsidiary wi…
    RickRule 27 views 0 comments Started by RickRule April 6, 2022 8:28PM
  • Hi, We have recently incorporated and have invested some money in company on various things. I have added two shareholder loan accounts for each of the partners and put the expenses in their names respectively. Now how pay back the shareholders and record the transactions ? I have put the partner's initial spend as expenses ? Is that incorrect ?
    mayank646 79 views 1 comment Most recent by ssshark April 4, 2022 7:21PM
  • Hello, Is there a way to close a fiscal year end so that income statement balances are not carried forward to a subsequent fiscal year?
    GinaH 13 views 2 comments Most recent by GinaH March 31, 2022 1:21AM
  • Maybe I'm missing something but I can't see any way to tell which transactions are missing sales tax aside from opening each transaction one at a time. Ideally, I could just look at the list and see where the tax is applied or not. Having to use multiple clicks to look into each transaction is slow already but it also leaves you unsure after you c…
    adamcdavies 61 views 0 comments Started by adamcdavies March 28, 2022 11:51PM
  • Newbie question: how can I go about syncing with Square to get raw sales values, prior to the 2.75% Square processing fee? As is, I only import my bank info, which includes the deposit from Square. This artificially lowers my sales figures by 2.75%, and I'm not sure how to fix this. Any advice on this?
    HCTR 711 views 11 comments Most recent by ShawnPack March 23, 2022 3:45AM
  • Hello, I deal in cash a lot with my business (yoga instructor). My students like to have receipts showing that they paid their money when they pay in cash. So I input the transaction into Square POS. Then I deposit the cash into my checking account. Well I have both square and my bank syncing with Wave so now those transactions are showing up twi…
    chasitypbw 42 views 1 comment Most recent by ShawnPack March 23, 2022 3:37AM
  • I have some mileage that is charged to clients as a line-item on their invoice and I have some mileage that isn't (I'm a one-person company and drive a personal car, BTW). I log all mileage to a spreadsheet, then at the end of the month turn in all the mileage I've driven and take a personal reimbursement for those miles. It occurred to me that I …
    ajcbgray 12 views 0 comments Started by ajcbgray March 15, 2022 3:45PM
  • I have "seller fees" when I sell an item, how do I enter that expense? It's not billable to the buyer.
    Kahansen 11 views 0 comments Started by Kahansen March 10, 2022 8:30PM
  • I made a purchase that was recorded as a capital asset account called 'furniture' which includes, you guessed it, furniture. I ended up having to return the purchase and getting a refund. What's the best way to categorize this so that my capital asset account reflects my actual value? I assume I shouldn't just categorize it as a refund for an expe…
    jhummel 11 views 0 comments Started by jhummel March 5, 2022 8:06PM
  • I'm trying to generate the T4 for my business but running into issues. For one I don't have anyone on my payroll, the business is a general partnership between my wife and I. We haven't withdrawn more then a hundred dollars in the year on personal stuff. We have continually reinvested the profits back into the business. For 2021 our gross revenue…
    Girn 11 views 1 comment Most recent by Girn March 3, 2022 1:09AM
  • In order to have good record-keeping I feel I need to add a Vendor to each transaction. However, since adding the Vendor is an additional step and slows down data entry, I am wondering If I should stop using the add vendor feature and only use it for important Vendors. Would be nice if the vendor could show up in-line with the rest of the transact…
    tekfranz 74 views 7 comments Most recent by wheflin February 18, 2022 9:47PM
  • DASDAS
    Hi all, New to Wave, hoping someone can help me with what I hope is an easy solution. I know this has been written about before, but each situation is different. Essentially I'd like to confirm the best way to record drawings from my business account. E.g. I draw $2500 from my Business account to cover personal rent. Right now I'm creating an e…
    DAS 21 views 0 comments Started by DAS February 17, 2022 10:09PM