Options

not receiving verification email

TheAntennaManTheAntennaMan Member Posts: 1

Anyone Help ? I have changed email address and added it to my wave account but I don't receive the verification email to allow the change to occur.

Comments

  • Options
    KristenVKristenV Member Posts: 121 admin

    Hi @TheAntennaMan , I've taken a look into this for you and our mailing server indicates that emails being sent to your email address have all bounced. This message indicates that your email server is not accepting emails from Wave at all, which is why you haven't seen the verification email. To resolve this, I have reactivated your email address and you should hopefully be able to receive these messages from Wave in the future.

    If you continue to have trouble with this, please feel free to reach back out!

Sign In or Register to comment.