Invices made on laptop does not show on phone app

JanineJanine Member Posts: 4
Hi there
I made and sent invoices, and created clients on my laptop that are not showing on my phone app

Comments

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @Janine , there could be a few different things happening here. First, I'd encourage you to close and open your Invoices app so that it refreshes. I'd also ask you to confirm that you are indeed in the right business in both your business on the web, as well as your business in the phone app. I've seen situations where users are accidentally sending invoices from the wrong business.

    If you've double checked all of this info and you still can't find your invoices, let us know and we can take a further look!

    edited March 9, 2021
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