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Payouts with long delay

PiPoolsPiPools Member Posts: 1

I recently set up wave for our small business and have noticed that a payment our client made to us using wave's invoice bank transfer to our bank acct is taking a really long time. It originally said it would process on the 9th, but then each day it extends that date. It now says the 11th. The payment was entered on Mar 3rd. Is this normal? If so, I will probably have to use a different software. :(

in Using Wave

Comments

  • KiahDKiahD Administrator Posts: 267 admin

    Hey @PiPools,

    To clarify, payments made via an ACH bank transfer can take anywhere between 2-7 business days to process (not including weekends or holidays), so this is within the normal timeframe.

    If you prefer to use only the speedier option, credit card payments, you can turn bank payments off by following the steps here. Credit card payments take 2 business days to process :smile:

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