Receipt stuck in "Processing"
dunchr22
Member Posts: 1
I uploaded the wrong PDF using the web interface (not the mobile app), and it most definitely is not a receipt. As such, it seems to be stuck in the "Processing" stage, and I can't cancel it or delete it. I can still upload other receipts, but I want this incorrect one gone. How can I remove it?
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Hi, @dunchr22.
I found the stuck receipt on our end and forced it through. You should be able to delete it now. Let me know if you encounter any trouble!
Hi there - I've also got a receipt which is stuck 'processing' many thanks
Hi, @Scott55,
I'm not seeing any receipts in processing from our end. It can take a bit of time before receipts finishing going through. Have they successfully made it now? If you're on mobile, try pulling those receipts down to refresh the page.
Hello, mine are stuck as well. Can anyone help me to delete them? I have four which have stuck...
@JessieBrebner I responded to the other thread that you started - https://community.waveapps.com/discussion/5636/cant-delete-processing-receipts. Take a look when you can!