identification process

_KrystleB1_KrystleB1 Member Posts: 1
I have attempted several times to verify my identity with my ID, the upload was successful each time, however, the app will not continue to the next page to allow the funda to be receieved. This is so inconvenient. This is my first time using this app. How can I get paid and will this be an issue again?

Comments

  • KristenVKristenV Member Posts: 121 admin

    Hi @_KrystleB1 , I can see that after your post was made here, the situation was figured out through email with our Support team. It looks like your account is already active and you have already received payment. If you're still having trouble with your Payments account, please reach back out to our Support team via email so they may continue to assist you.

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