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Existing Entries are missing

JamesJames Member Posts: 10

When I go to Purchases > Bills, all my existing entries are missing?

Is anyone else having issues at all with missing information?

Thanks

in Technical Support

Comments

  • KiahDKiahD Administrator Posts: 267 admin

    Hey @James,

    So that we can better troubleshoot this, could you add a screenshot of what you see on your Bills page as a reply below?

    Also, as a first step, could you try some browser troubleshooting steps for me? First, please ensure that you're using either Chrome, Firefox, or Edge.

    Then, try using Wave with browser extensions disabled. If you have Chrome, try opening up an incognito window, logging into your Wave account, and viewing the Bills page again. If you have Firefox, open a private browsing window.

    If that doesn't work, could you please also clear your cache and cookies.

    Try this out, and let me know if you're still having issues :smile:

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