Questions about using Wave? Check out our chatbot, Mave!
AlexL
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For tailored support, check out our chatbot, Mave, in your Wave account. You’ll first need to log in to your Wave account or sign up. Once you’re logged in, you’ll see Mave in the bottom right corner.
Mave is the fastest way to get answers about using Wave 24/7. Our Support Team is available through Mave Monday to Friday from 9 a.m. to 5 p.m. Eastern. If Mave doesn’t have the answer you need, you’ll be connected to our Support Team if you are eligible.
Email support is available to all customers in the United States and Canada, with the addition of live chat and phone support for Wave Payroll, Payments, and Money customers.
Our Help Center is also full of detailed, step-by-step answers to tons of general questions, as well as in-depth product guides and how-to articles.