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Customer Import CSV Template Missing State

Scott_LScott_L Member Posts: 3

I imported my customers using the CSV template I downloaded from the WAVEAPP site. It is missing a column for state, so I assumed WAVE would translate the state based on the zip code. However, it did not. Now I have to go edit every customer I imported an add the state. Is there a mistake in the template?

edited April 22, 2021 in Sales & Invoicing Technical Support

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    AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @Scott_L , no mistake I'm afraid, the csv template doesn't contain a state. We do offer the upload of customers through our Google Sheets integration called Wave Connect which will actually allow you to choose a state, but this is definitely a different method altogether so you would have to re-upload.

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