Home› Community Chat› Wave Discussion › Technical Support

data export

MarcoSMarcoS Member Posts: 1

Hi
I've been requesting data export sent to my email from yesterday morning but I keep not receiving anything..

edited May 3, 2018 in Technical Support

Comments

  • toniloutonilou Member Posts: 6

    Same issue here since yesterday. Please, we need to be able to export our tickets for end-of-april invoicing...

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @MarcoS and @tonilou.

    We are aware of this issue with data exports and are working on a solution. I can't give you an exact timeline, but we'll resolve this as soon as possible.

    @MarcoS, the Wave Community is public, which means that your email address is here for everyone to find and see. For your security, I strongly recommend you edit your post and remove your email address.

  • kabudkabud Member Posts: 3

    Hi any timeline on when this will be fixed happened a few months back as well

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @kabud.

    This issue should now be resolved. Try exporting your data again and let me know if it works!

  • kabudkabud Member Posts: 3

    Hi @Alexia

    Yes can confirm this is working again. Thanks

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    More than happy to hear that!

Sign In or Register to comment.