Payroll connection not being fixed by customer service
sethkaz
Member Posts: 1
I'm setting up my Wave account, and one of the features I need is Payroll. I input my info, but when it tried to make the transaction, I got the message:
"We can’t process this transaction. Please reach out to the payroll support team for help."
The Wave Payroll Support team reached out to attempt to correct this. I immediately sent the information requested, but it's been 8 days and the problem isn't being fixed nor am I getting responses to my e-mails.
I wasn't happy with QB Online (which is why I switched to Wave), but this complete lack of support makes me think that the pain of QB is worth tolerating.
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