Partial Payments on Past Due Invoices

CentralOhio

I have a tenant who is recovering from a gambling addiction. He and his wife want to catch up on the past due invoices.

I send them to them every month. Can he make a partial payment against an invoice? If he can, will balance update on the invoice?

For example, say the past due invoice is for $100.00. I resend it and he makes a payment of $10.00. First, is that possible? Second, will balance remaining be updated to $90.00.

Are there other alternatives other than not using Wave?

Thanks,
Steve (CentralOhio)

Corne

Yes, you can receive partial payments. Use the 'create bill payment' function against the payment and the software will update to show the outstanding balance.

CentralOhio

Thank you for responding. I chatted with the Help (Eugene) and he said, paraphrasing, resend the invoice, the customer makes a partial, and things automatically update. I just have to monitor the account as usual and resend until balance on past due invoice is zero.

I'll comment later and let everybody know how it went.

Thanks,
Steve.

Alexia

Hi, both of you!

Thank you, @Corne, for jumping in! And Corne is right, @CentralOhio, you can just get partial payments in Wave. If you want to make things as clear as possible for your clients, you can add a note to that effect to the memo section of your invoices.