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Drafts not being Approved

waqarwaqar Member Posts: 1

Hi, for some reason none of my drafts are being approved from the web app. I tried from the mobile app and it seems to work fine.

Anybody facing the same issues?

in Technical Support

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @waqar.

    My first thought is that you're having a browser issue. Could you try clearing your browser's cache and trying again? It might help. If it doesn't try logging into Wave while in Incognito mode. Let me know if that helps!

  • graficografico Member Posts: 2

    Hello!
    I am facing the same problem. Its not letting me approve drafts and confirm payments as well.

  • graficografico Member Posts: 2

    I tried removing the cache memory and logging in with private mode. Still did not work. Kindly help! Its urgent

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @grafico.

    There might be something up with the invoice itself. Can you share a screenshot of the problem invoice? Make sure to obfuscate your client's information on that screenshot.

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