sign in problems.

matt2222015

when i sign in it emmediately sy i have been signed out by inactivity. i restarted the comp. done everything i could do and its still doing it. it will not let me sign in..

ahmed

Dear Administrators

I kept on trying to log into my wave a/c, but i am constantly being signed out several times automatically.

What has happened and what should i do ?

Zibran
Fiji Islands

Nairobi254

Same problem. I get signed out immediately after I sign in. I have tried using a different browser and still get the same result.

Desmond

Seem like server end having some issue with signing in. Having same issue immediately sign out after signed in.

Alexia

Hi everyone!

Our engineers are aware of this issue that's affecting some of our users, and working on resolving it as soon as possible. I'll keep you posted here!

FriskyBag8

Hi there, after reformatting my personal laptop, i cant seem to log into my account. Every time i try to log in, it reaches the main dashboard page, and then instantly logs out, with the error message "Due to a period of inactivity, you have automatically been signed out of Wave.". However, when i tried to log into the account with my work laptop, i did not encounter the same problem. It managed to log in perfectly fine. Please advise?

Alexia

Hi everyone! This issue should now be resolved.

Can you try logging and let us know whether everything works?

GoldLeafStudios

Hi,
Since last week I've been having trouble logging in. I have to enter my credentials like 20 times before i'm logged in.
Still a problem. Any news?

Alexia

Hi, @GoldLeafStudios.

Your issue wouldn't be related to the one mentioned in this post. That problem was resolved. Can you tell me what happens when you try to log in? It'll give me a better idea of how to help you best.

A good first step for issues like this is always to clear your browser's cache. You might want to start there.