Error 404 profit & loss report showing inaccurate figures

Letti2018Letti2018 Member Posts: 3

Please help. When I run the profit & loss report, it's picking up a deleted invoice and adding the figures to the total thus giving me inaccurate totals.. When I try clicking into the missing invoice, it reads error 404.

edited June 7, 2018 in Technical Support

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Letti2018.

    I ran a "Detect and Fix" function on your account. That's essentially an automated scan for abnormalities. Take a look at your account again in a few hours, and let me know if it solved the problem.

  • Letti2018Letti2018 Member Posts: 3

    Hi @Alexia. Sorry, no it has resolved the issue.

    edited June 9, 2018
  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Letti2018.

    Did it solve the issue or did it not? If not, let me know and I'll follow up with you through private message.

  • Letti2018Letti2018 Member Posts: 3

    Ah! Sorry, baby brain. No, it still isn't resolved. Thanks Alexia

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Not a problem, @Letti2018. While I can't relate, I heard a thing or two :)

    I sent you a private message to follow-up. Answer me on there when you can.

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