Missing income - report error

joeyjoey Member Posts: 5

Logged into Wave today and saw a message "Reports maintenance has finished.
We have implemented a fix for multiple transactions showing in reports. Your reports should now accurately reflect your accounting. No further action is required on your part. Thanks again for your patience." When I checked, multiple transactions that were created were indeed fixed. However, to my horror, the income for bills created recently, did not show up in the income statement.

Anyone else having the same problem?

edited June 24, 2018 in Technical Support

Comments

  • annoyedannoyed Member Posts: 6

    Likewise, except in my case it's manually entered journal transactions with missing revenue accounts from 06/21 onward. Most all of my transactions from that date forward were just blank when I logged in. What's more annoying is that it seems they've done away with their support ticket system (or at least I can't find it anymore).

  • joeyjoey Member Posts: 5

    it is the weekend, so I guess we cant do anything except be patient and keep our fingers crossed? do hope it gets solved soon as i urgently need the report.

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