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Paid invoices not showing in Stripe

PeteCodesPeteCodes Member Posts: 2

Hi,

I've had a few invoices paid now but nothing is showing in my linked Stripe account. Can someone help?

in Technical Support

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @PeteCodes.

    I took a look and saw that you are scheduled for a payout in a few more days. You can see the details of your incoming payouts by clicking on Credit Card Payments, under Sales, and then going to "Go to Stripe Dashboard".

    You'll have the details of those Stripe transactions there. I know that the rolling payout schedule for the UK is 7 days, so it should take about a week after your invoice gets paid before the money appears in your account.

  • PeteCodesPeteCodes Member Posts: 2

    hi, yes it is solved now. It's because Wave created a new Stripe account and I was expecting it in another one. Thanks

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Happy to hear it's all resolved, @PeteCodes!

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