Delayed sending and receipt of emails

CharlotteCharlotte Member Posts: 671 admin

June 25, 2 p.m. (Eastern)

Our engineers are currently working to resolve an issue that is slowing the sending and receipt of Wave emails. Beginning around 12 p.m. Eastern time, sending of emails via Wave, including password resets, data exports, estimates, and invoices has slowed and messages sent during this window may not yet have delivered to recipients. We're working to ensure these emails are delivered as soon as possible. You do not need to resend any emails. No action is required on your part.

Thank you for your patience, and we apologize for any inconvenience this may cause.

We will post updates here as more information becomes available.

June 25, 2:30 p.m. (Eastern)

This issue has been resolved. All emails have been sent. We apologize for the interruption.

edited June 25, 2018 in Technical Support
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