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can not login after changing primary e-mail address

tradelanetradelane Member Posts: 2

Hi
I added new e-mail address and set it to primary, now I can not login with old e-mail address even if I reset password. For new primary e-mail address I can not reset password as I do not receive password reset e-mail. Please help.

in Technical Support

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @tradelane.

    I sent you a private message and asked for a bit more information. Could you follow-up with me there?

  • tradelanetradelane Member Posts: 2

    Hi, I replied to you and would like to leave here a conclusion, that in profile page it's said that You will be able to sign in using any of the addresses, but in fact only primary works, the other one is getting Something isn't right message.
    My problem is solved the other way, but the above issue needs attention in general. Thanks!

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, everyone.

    I just wanted to send a note to say that this was cleared up after a discussion over private messages.

    I'll be closing this discussion. @Tradelane, please reach out to me again if this issue resurfaces.

This discussion has been closed.