how to cancel or "charge off" an invoice?

plockerman

Does anyone know how to cancel or "charge off" an invoice?
I have a client who no longer exists and just want to null the invoice.

Rahim

Hi there,

We have an article that helps explain the different ways you can handle this which you can find here: https://support.waveapps.com/hc/en-us/articles/115000031243-Dealing-with-bad-debt-How-to-write-off-an-invoice

Out of curiosity, when you realized you had to cancel/charge off the invoice, where did you look to do that in Wave? The invoice, the customer, or somewhere else?

plockerman

Thank you.
I looked at the overdue invoice (sales > invoices).