Unable to bulk delete transactions
Hi there, not sure for how long this has been happening but I am no longer able to bulk delete transactions. It takes forever, the progress bar moves but never completes. Yesterday after 1 1/2 hours it was still hanging, I was deleting a long list of transactions so I tried this morning again with only one whilst doing a screen grab - after 22 minutes I gave up.
The issue is neither browser nor device nor network specific, I tested this in various environments - office, home, mobile via 4g, IE Chrome Edge and Firefox were tested. Granting editor access to my partner and accessing with his account didn't help either.
The same transaction, if opened and deleted from the edit dialogue, disappears immediately though. Happy to have found a workaround, but this isn't of much help when deleting 100s of transactions
Just thought I'd let you guys know, I absolutely love the product and it was a game changer for my business - first and only glitch encountered!
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I'm also having this problem
Also having this problem, any help guys?
Hi I have just joined the Wave community and just loaded a few transactions as a test but when I try and delete (even just 1 transaction) I have the same problem where Wave hangs (says 'Hold tight') and then eventually gives up and gives me an error message suggesting I try again ??
@Bobosh13 @Shaun_SGL_Services @Mjago90 thanks so much for taking the time to reach out. I've just connected with our team on this and we're looking into the cause. I'll update you here as soon as more information is available to me. Thanks for your patience, and apologies for any inconvenience in the meantime.
@Bobosh13 @Shaun_SGL_Services @Mjago90 @Kilimanjaro2018 thanks for your patience. I've been notified that this issue is resolved. If you have any other questions or concerns, please don't hesitate to follow up!
While you're here, we'd also love to hear from you in [this post] if you have a few minutes now or later this weeked.
I have the same problem. I tried to bulk delete 420+ transactions but it hangs and didn't work. I tried 3 times. Now I tried to delete only 2 from the group. It didn't work, too. Please help me.