Duplicate transaction after reimbursement

ndj

Hello,

I followed the documentation on handling reimbursements, and everything was fine until my automatic bank import created another payment transaction. I tried to merge the payment transaction and the transfer transaction but that is not allowed.

Should I just delete the imported transaction? Is there something else I can do differently in the future to avoid this?

Thank you.

ZoeC

Hey there! My name is Zoe, I'm a member of the Customer Success Team here at Wave, thank you for reaching out in the Community!

Please not that if you have a connected bank account, all of your bank's transactions will ultimately end up getting imported into Wave. What this means is that if you manually record a transaction, you will end up with a duplicate, just like in the case you have mentioned. You are right in saying that you will need to delete the duplicate transaction!

This is something to remember to keep an eye on going forward