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Frustrating!

DonnamDonnam Member Posts: 1
I notice that your engineers were working on double ups back in JUNE! I have just spent 4 hours working on double ups for the last 6 months of transactions 14 pages worth !! This was very frustrating and very annoying! I was really disappointed that it took double the time to categorise my transactions for our accounts! What is found on!
in Technical Support

Comments

  • JamieDJamieD Administrator Posts: 1,156 admin

    Hey @Donnam . Sounds a bit trying for sure, but I would be happy to take a further look into this for you. Could you please confirm whether or not these transactions are for either A) Income/invoice payments? or B) Expense transactions? Or simply, if you are receiving duplicate transactions from your bank connection imports. Thanks again and let me know when you can.

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