Overdue Payment- Problems

pacotm

I had a customer bail on payment after service the was completed. Do to their situation, I am understanding and willing to take the loss on it. I still need to have the invoice and nonpayment for the record, but I am annoyed by it being at the top of my invoice list. Chat support has no solution, but I am sure someone else has encountered this. Do you have any suggestions?

chrishall57

Is this what you're after?

https://support.waveapps.com/hc/en-us/articles/115000031243-Dealing-with-bad-debt-How-to-write-off-an-invoice