Reports not showing ALL expenses
VinceCoombs
Member Posts: 5
Hi people,
I run a property rental company...
Rent comes in and Mortgages, Repairs, wages goes out...
When I run my monthly report for Invoice by customer, all is ok (all rents show up)
When i then run my monthly expense by vendor, not all my expenses show up (mortgage payments are missing)
Any idea how to track this problem down >>>
Happy to pay if i need to...
Regards
Vince Coombs
0
Comments
**UPDATE **
It may be because we don't have RECURRING entry for Bills that repeat each month??
I created one invoice of each mortgage at the start of the year (12x monthly amount) and then payoff bill each month.
**UPDATE 2.0 **
STOPPED USING INVOICES
When doing bank Rec, log expenses against new Vendor (house name, Expenses) under Property Management
Seems to work for the reports,...
Hi Vince, I don't know of any bugs that would cause the expenses by vendor report to not work, so I think this can be solved in the Transactions or Bills pages if you haven't solved it already!
In order for a bill or transaction to be recorded to the report, the vendor will have to be added either directly to the bill, or to the details of the transaction in the Transactions page.
If a vendor has been added and you don't see it in the report, it may have to do with the date range of the report. An expense is recorded from the date of the saved bill, rather than when it was paid, so try adjusting the range to account for the bill date, rather than the payment date.
If this still doesn't work, can you post some screenshots? One of the bill or transaction that's not showing, and one of the report. Thanks!
This Vendor (that is showing) was added today.. other than that, it was added the same way the others were added. And they’re all showing on the Vendors page...
Please help!!
@KatesHere I am having the same issue. I just added a contractor today and the form is showing 0.
Hey @SAM718 @KatesHere, sorry that we weren't able to reach you sooner. However, I'd still like to help if you're still looking for it. Would you be able to confirm that you followed our guidelines for recording bills and contractor payments as laid out here: https://support.waveapps.com/hc/en-us/articles/360016410751-How-to-add-and-pay-contractors
i am having trouble loading my vendor and customer reports they are giving a feed back <error loading information or giving me nil results and the link @Erik is broken cant access it)
Hey there @zziwa
A lot of the time, this can be fixed by tweaking some things in your internet browser. Wave supports the latest versions of Chrome, Firefox, and Edge. We'd also recommend that you try using Wave with browser extensions disabled. If you have Chrome, try opening up an incognito window, logging into your Wave account, and try again (or if you have Firefox, open a private browsing window).
If that doesn't work, you may also need to clear your cache and cookies. You can read more about the browsers we support, and how to troubleshoot issues for your individual browser HERE. If you are still having problems or if you have any other questions, please get in touch.
Hi,
i am facing an issued, when i clicked Purchases > Bills, - there is no data shows up, just blank page.
when i clicked Create Bills, it also shows blank page.
Troubleshoot:
1. i have clear cache - but still the same issued.
2. i open in incognito windows - showing the same blank as well.
i have attached 2 images and please advise what should i do?
Thank you.
I'm experiencing a similar issue. From the 1st of July onwards, none of my expenses are showing up in Sales Tax/VAT reports.
Anything before the 1st of July shows up fine but nothing after this date. Wave don't offer support to the UK and their "chatbot" is a waste of everyone's time.