Bank Imports & Receipts
im experiencing these as duplicates. To resolve it is listed to merge. When i merge i notice my all accounts tab number go up as it seems its adding this or multiplying the merge as 2 instead of 1 total puchase. Why is it going up my all accounts number?
When you merge a receipt transaction to a bank imported one the amounts should not duplicate, but instead merge the amounts into one. Are you also creating a bill for these and marking them as paid? Would you mind sending us a screenshot of this error of two transactions being duplicated as this should definitely not be happening as long as you've merged the two transactions successfully.
I have 2 of the same transactions. One is from wave payments and one is from my imported bank integration. the issue is that I can't merge it and I now have a duplicate income
Hey @EliezerJeremias , if you're getting paid through Wave Payments you don't actually want to merge or delete these transactions as the automatic transfers which are taking place are properly accounting for your income. Check out how this works in our Bookkeeping Wave Payments Help Center article.
Thank you for the clarification. The only question that I still have is y it is needed to have it twice in the system that can look like a duplicate, y not merge the two so it will make bookkeeping a lot easier?
@Eliezer with all of those entries, we're able to track when you're paid, and then when the money actually hits your bank account. If there was only a single entry, your reconciliation dates would be off because we would be showing when the invoice was paid and not when it's deposited into your bank account (thus being mismatched with your bank statement).
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Bank Imports & Receipts
im experiencing these as duplicates. To resolve it is listed to merge. When i merge i notice my all accounts tab number go up as it seems its adding this or multiplying the merge as 2 instead of 1 total puchase. Why is it going up my all accounts number?
Hey there @JMJ
When you merge a receipt transaction to a bank imported one the amounts should not duplicate, but instead merge the amounts into one. Are you also creating a bill for these and marking them as paid? Would you mind sending us a screenshot of this error of two transactions being duplicated as this should definitely not be happening as long as you've merged the two transactions successfully.
I have 2 of the same transactions. One is from wave payments and one is from my imported bank integration. the issue is that I can't merge it and I now have a duplicate income
Hey @EliezerJeremias , if you're getting paid through Wave Payments you don't actually want to merge or delete these transactions as the automatic transfers which are taking place are properly accounting for your income. Check out how this works in our Bookkeeping Wave Payments Help Center article.
Thank you for the clarification. The only question that I still have is y it is needed to have it twice in the system that can look like a duplicate, y not merge the two so it will make bookkeeping a lot easier?
@Eliezer with all of those entries, we're able to track when you're paid, and then when the money actually hits your bank account. If there was only a single entry, your reconciliation dates would be off because we would be showing when the invoice was paid and not when it's deposited into your bank account (thus being mismatched with your bank statement).
What is the advantage of merging over deleting all but one of the duplicates?
Hey @ramatsu !
Merging can help prevent you from deleting incorrect transactions by mistake. When merging transactions, they need to match.