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Issues when trying to record payment against an invoice

mtbermeomtbermeo Member Posts: 3

Hello,

From last 5-7 days, whenever I try to record a payment against an invoice, I get an error as follows: "Oops! There was an issue with recording your payment. Please try again."

Kindly help me resolve this issue as I need to send updated invoices to my clients for the payments that I have received.

I have cleared my cache, change browsers and use incognito mode.

in Technical Support

Comments

  • SamdSamd Member Posts: 552 ✭✭✭

    Hey @mtbermeo, because I think this will require some personal info to troubleshoot, I'm going to send you a DM right now to get this solved.

  • mfreedmfreed Member Posts: 3

    i think i have the same issue can you please advise me what to do .
    thank you

  • ailsaailsa Member Posts: 16 admin

    Hey @mfreed -

    My name is Ailsa Blair and I'm a Product Designer here at Wave. Like @Samd did above, I'm going to send you a DM for more information. If this issue has since resolved itself for you, I would love some extra information in order to make sure no other users are affected by this.

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