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Page Unresponsive

KarenStedKarenSted Member Posts: 4

I can't get my reconciliation screen to load I keep getting a "Page Unresponsive" popup. All the other sections load fine and I can navigate them. Just the reconciliation becomes "Unresponsive" I have tried clearing cache and history, using Microsoft Edge browser, Logging in as a different user, shutting down my computer.

in Technical Support

Comments

  • ErikErik Member Posts: 194 admin

    Hi @KarenSted can you please tell me what other browsers you used in these attempts? Wave typically works best with Google Chrome and Mozilla Firefox. Additionally, it may also be helpful to turn off any browser extensions, as they can block certain functions in Wave.

  • KarenStedKarenSted Member Posts: 4

    I also posted this in support and was helped yay!!! The problem was I had just moved a heap of transactions over from Quick Books and I stuffed up one of the dates on one of the transactions. eg 01/07/0007 instead of 2018. when I edited that trans it worked again. Thanks.

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