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Error uploading logo

SeriousMischief1SeriousMischief1 Member Posts: 2
My wave invoice app won't let me upload my logo. Keeps saying: "error uploading"

I'm well under the size/scale limits add have tried .png and .jpg files. Any thoughts anyone?
in Mobile Technical Support

Comments

  • Katie_WaveKatie_Wave Administrator, Moderator Posts: 24 admin

    @SeriousMischief1 There's a known issue with the app version 2.9.2 for Android that's preventing logo uploads. Our team is on the case, but in the meantime, you'll want to head over to the full version of Wave at waveapps.com to upload your logo image. You can do this under Settings>Invoice Customization.

    Make sure you're set up to receive automatic updates to your app so you'll have immediate access to this bug fix as well as future updates as soon as they're available.

  • SeriousMischief1SeriousMischief1 Member Posts: 2
    @Katie_Wave thanks for this! I'll do just that. Much appreciated!
  • Katie_WaveKatie_Wave Administrator, Moderator Posts: 24 admin

    @SeriousMischief1 Just wanted to let you know that we released the update that should fix this going forward. If you haven't already received the auto-update, make sure to go to the Play Store to download the update. Thanks again for your patience while we fixed this!

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