Processing timelines

ryanolsen0ryanolsen0 Member Posts: 1

How long does it take to receive a customers payment to my bank account after they have paid via credit card or bank account?

Comments

  • hongmeihongmei Member Posts: 1
    My client transfer money two weeks ago, two weeks still didn’t receive,
  • ZoeCZoeC Member Posts: 388 admin

    Hey @hongmei , @ryanolsen0 , Thanks for reaching out! Wave currently only offers in house payment processing to our users in North America. For some of our users outside of that we have partnered with Stripe to take care of the processing. In these cases Stripe fully takes care of the processing (timelines & fees) and Wave looks after the accounting. For any inquiries about Stripe payments I recommend reaching out to them directly at Support.stripe.com.

    Wave's processing timelines for our users in North America is 1-2 Business days for Credit Card payments (2.9% + $0.30 fee per transaction) and 4-7 Business days (1% fee per transaction) for Bank Payments.

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