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Adding payment to invoice

karinv2karinv2 Member Posts: 2

I am trying to add a payment to an invoice. The only 2 payment account options I get are cash on hand and owner/investment drawings. I have added a new account, but it does not shop up in the dropdown as an option. Please help.

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edited October 23, 2019 in Sales & Invoicing Technical Support

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    ZoeCZoeC Member Posts: 388 admin

    Hey @karinv2, Can you ensure that the accounts you have added are under Assets > Cash & Bank in your Chart of Accounts? The account will have to be categorized here in order to appear as a payment account option. I hope this helps :smile:

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