Duplicate Saved Cards
davewarfel
Member Posts: 12
Each time a customer pays via credit card, they have the option to save their card for future purchases. This is great, except...
If they save their card each and every time they pay, there are a bunch of duplicate saved cards listed in their payment methods.
- It's unnecessary
- It's confusing when I want to go in and charge them myself (Which card do I use? Are they all the same? Does one have a different zip code that might fail?)
Could you guys maybe check the card number & expiry, and if they match, don't add yet another saved card to the list? That would be nice.
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Hey @davewarfel that's actually a bit strange; I was under the impression that it wouldn't prompt them to save a new one if they already had a card on file. I'm going to send you a separate email so we can look into this deeper and confirm a few things. Check your inbox and we'll go from there!