Client cant make payments, an unexpected error occured

Knapie

All my clients are struggling to make payments due to an unexpected error occured prompt pop up when trying to make payments in the Payment portal.
Please assist

JamieD

Hey @Knapie. I've just sent you a support ticket email inquiring for some more information (and reaching out to our live support in this case as well). Please let us know when you have a chance so we can look into/discuss what's happening here.