Home› Sales & Invoicing› Sales & Invoicing Technical Support

Invoice tab error 502

DS_Solutions78DS_Solutions78 Member Posts: 2

Hi, if I try to access the invoice area of my account I get a 502 error. I have been using Wave since November and never had this error before. I have tried both in chrome (normal and incognito) and edge but get the same error. I have searched the previous chats and can see people have had this issue before but I can't find any resolution.

Error screen -

Console error on inspect -


in Sales & Invoicing Technical Support

Comments

  • DS_Solutions78DS_Solutions78 Member Posts: 2

    I presume it is linked that I also can't access my account through the app on my phone (android)

  • SamdSamd Member Posts: 552 ✭✭✭

    Hey @DS_Solutions78 - thank you for sending over the screenshots. That's very odd. What error are you getting when trying to access the app on your phone?

    Also, do you have any ad-blockers or extensions active in Chrome? And if so could you try disabling them and see if it loads then? It looks like Wave is repeatedly timing out after multiple attempts to ping the server. Let me know and we can dig in further!

Sign In or Register to comment.