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Saving balance total in Reconciliation

snappyfishsnappyfish Member Posts: 55

Getting Error trying to save add end of month balance totals in Wave, driving me mad.. any ideas please?

EDIT: I can only update certain months, others throw the error

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edited June 3, 2019 in Technical Support

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    JamieDJamieD Administrator Posts: 1,156 admin

    Hey @snappyfish. Not sure if this is redundant for you.. but have you tried any browser troubleshooting? You should be able to edit the statement balance on the reconciliation page without any error, so if you could please try clearing your cached data/cookies and then also using the latest version of Chrome/FireFox that would be greatly appreciated here. If you are still noticing problems, please let me know and I will be happy to look into this further.

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