Does processing a credit card on waveapps notify if there is insufficient funds on a card?

harvey_lynch83

I’ve been trying to process a card and it has worked fine previously.
Now I’m getting errors stating unable to record payment. A server error ocurred.
I’m wondering if the card has insufficient funds??
Can anyone help with this?

Barsin

Hey there @harvey_lynch83

We have very limited access as to what a failed stripe payment looks like on our end (they are our third party payment processor for users outside of North America). What I can tell you is it looks like the payment was declined by the card, and they would need to reach out to their reach credit card to clear this.

However it is definitely worth reaching out to Stripe Support if you'd like to get a bit more insight into exactly what the issue might be.