Payouts only reads 2 of my back accounts when connecting

ChadBChadB Member Posts: 1
I'm trying to connect s bank account for wanted to payout to. When connecting it only pulls in 2 of the 5 accounts I have. I don't want to choose either of those 2 options.

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey @ChadB

    Often times when people go to set up your payment account they may get confused by setting it up as a bank connection under the Banking tab. The bank connections under the banking tab are meant to only import the transactional data into your Wave transactions page. If you're looking to set up your bank account to accept payments you can update it under Settings (bottom left) > Payouts. Here you'll be able to set up your payments profile, or update your business account if you've already done the former.

    If you notice that your bank is not coming up in the settings > payout tab, you can always try typing in a string of arbitrary letters "zzz" and then other bank should show up. This allows you to manually connect your direct deposit details allowing you to set up your payment account.

    Hopefully this help!

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