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Receipts Processing

JakeIdrisJakeIdris Member Posts: 4

In the Receipts page of one of my businesses, there are several rows saying "Processing". I know for a fact that there's nothing in any of those rows because everything I've uploaded had been posted properly. Just an eye sore. I've tried logging in and out, refreshing the page, but they're still there. I noticed every time I upload new receipts, another row of empty "Processing" line is added.

Any chance these can be cleared out of my Receipts page?

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edited September 5, 2019 in Accounting Feature Ideas

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    EmmaPEmmaP Member Posts: 639 ✭✭✭

    Hey @JakeIdris! Thanks for reaching out about this. As a last troubleshooting step, can you try clearing your cache and cookies to see if that clears the receipts that are stuck 'Processing'. Then log into your Wave account with an incognito or private browsing window to see if they still show. Check out this Wave guide for browser troubleshooting steps. If they are showing, can you give me a DM and let me know the name of your business in Wave? Then we can take a deeper look to see what may be causing the issue!

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    JakeIdrisJakeIdris Member Posts: 4

    They're gone now. Thanks

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