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Viewer user

BushdBushd Member Posts: 3

We created a user who is a viewer. However they cannot see customer statements. We expected them to be able to see this feature.

in Accounting Feature Ideas

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    JordanDJordanD Member Posts: 515 ✭✭✭

    Hey @Bushd and welcome to Wave's Community Forum!

    Thanks for raising your concern and I hope that I can help clarify! A couple of months ago, the Invoicing Team started an initiative to upgrade the back-end systems to the "Sales" features in Wave which includes customer statements. This means that it will give Wave the ability to build out more features for invoicing and customer statements specifically. Currently, users on the upgraded system do not have access to customer statements temporarily because we are in the works of adding further features. The feature should be available shortly though, so they will have access to customer statements shortly,

    It sounds as though you and the user that you have added are on different back-end versions of Wave (they look the same but work slightly differently), which is why they do not have access to the feature. Hope that clarifies! :)

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    BushdBushd Member Posts: 3

    Thanks, will be on the lookout for that. We enjoying wave we hope soon features only available in the US and Canada will be rolled out to everyone.

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