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Changed deposit account but no $

PJJLPJJL Member Posts: 1

Wave,
I changed my direct deposit information on Wave and was subsequently paid 2 days later. I see the pay stub on Wave but there was no payment to my bank account. Can you please assist?

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in Payroll & Employees Technical Support

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    ConnorMConnorM Member Posts: 1,229 ✭✭✭

    Hey @PJJL !

    Sounds like a pain, thanks for reaching out. Are you still having this issue, currently? Our best bet for getting to the bottom of this will be getting your employer to reach out to Wave's support team on either live chat or in an email. That way we'll be able to get to the bottom of this with them and our payroll teams, if necessary!

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