Complete direct deposit application

SystemSystem Posts: 412 admin

imageComplete direct deposit application

Direct deposit allows you to pay your employees automatically, saving time and headaches. Best of all, there's no additional charge for this service!
Wave Payroll is currently only available in Nor...

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edited January 4, 2020 in Help Center Discussion

Comments

  • smbizIainsmbizIain Member Posts: 1

    Hello:
    Does Wave direct deposit support splitting between two employee accounts?

    Thanks

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey @smbizIain

    Unfortunately you can only connect one direct deposit account to each individual employee!
    Reach out if you have other questions!

  • DemiksDemiks Member Posts: 1

    Can I use the direct deposit without using the whole payroll system? We're based in Quebec which is not supported for the payroll module by Wave.

  • ConnorMConnorM Member Posts: 1,229 ✭✭✭

    Hey @Demiks! I'm afraid that would not be possible. I do apologize for the inconvenience!

  • Tay_FTay_F Member Posts: 1
    My application for direct deposit for payroll expired and I’ve been trying for about 6 days to get a response from support. How do I reactivate my payroll direct deposit?
  • JordanDJordanD Member Posts: 515 ✭✭✭

    @Tay_F I can see that after your post was made her, the situation was figured out through email with our Support Team. If this is not the case, then please reply to the email thread directly. Since this is a specific account related action, the team will need some information from you to continue working on it and it is best done one on one to avoid sharing any sensitive information in a public forum! :)

  • Rebecca1964Rebecca1964 Member Posts: 2

    what is the cost of using direct deposit? Is it included in the payroll plan or extra?

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @Rebecca1964

    There is no additional cost to using DD in Wave payroll! With that being said, if you decide not to use it, the payroll cost does not change as well.

    Hope this answers your question!

  • Pac_kdPac_kd Member Posts: 1

    I have been trying to set direct deposit for the last week or so and the page is consistently stuck at "Please wait while we verify your information..."

    I cannot move forward and I'd love running a payroll through wave. That's the only missing piece of the puzzle for us at the moment. Our Wave experience has just been amazing expect from this point. What can be done ? support doesn't seem to respond either....

  • ArizonaAdminArizonaAdmin Member Posts: 2

    I've entered the wrong tax ID information and it will not allow me to update it for Department of Revenue withholding excetera how do I update this information

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @Pac_kd , I see that one of our agents was able to help you out over email. If you have any further questions, please don't hesitate to get back in touch with them and let them know!

    HI @ArizonaAdmin , I see that you've had a conversation with one of our agents and that they've escalated this issue to our Payroll Specialist team. Someone should be reaching out to you shortly to help you get this resolved. In the meantime, thank you for your patience!

  • Ben_Byrd19Ben_Byrd19 Member Posts: 1

    Authorization expired
    Sorry, your session has expired, and we are unable to continue.
    Error 9200
    This keeps coming up every time I try to click authorize my direct deposit. What do I do?

  • JulianPJulianP Member Posts: 1,002 ✭✭✭

    Hey there @Ben_Byrd19 !

    After doing some digging on the back end, it looks like one of our support agents assisted you with your inquiry via live chat. If you are still experiencing issues or have any other questions, please don't hesitate to reach back out. :smile:

  • brodriguez0825brodriguez0825 Member Posts: 6

    Morning!
    Im getting this:
    "
    Authorization expired
    Sorry, your session has expired, and we are unable to continue.
    Error 9200
    "
    This keeps coming up every time I try to click authorize my direct deposit and it's trying to verify my identity. Not sure how to get past this step.

  • gypsygirl23gypsygirl23 Member Posts: 1

    I tried to verify my identity now several times.
    The first time I was able to upload the front side of my driver's license but as I was loading up the back all of a sudden it kicked me out! Since then I tried it at least a dozen times... I thought waiting till the next day might help... unfortunately no.
    I always get the following error message: my.waveapps.com refused to connect.
    What can I do?

  • stefancoxstefancox Member Posts: 2

    Is it possible for a funding account to be a PayPal account?

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