Paid invoices showing negative amounts due
fait
Member Posts: 3
Hi, I record all my invoices sent the same way when they are paid. However, in the summary, some paid invoices show with a negative amount due, while most paid invoices properly show the amount due as 0. This is messing up my entire statements. Any ideas as to correct the paid statement amounts due into 0?
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Comments
Hi @fait! Thanks for reaching out. Sorry to hear about the trouble you're running into. For us to investigate this further, are you able to take a screenshot of the invoice you have recorded a payment to that shows a negative amount due? Feel free to remove or blur out any sensitive data before sharing it!