Payment of invoice recorded, but shows overdue?

Leonie

Good morning,
I have recorded my invoices as paid as and when payment is made, however, they appear as overdue? What is also strange is that the income reflects on the P&L, but on the dashboard and under invoices, they reflect as overdue.
Kindly assist,
Thank you
Leonie

Barsin

Hey @Leonie

Just curious what method are you using to mark your invoice as paid?

Are you recording a payment directly on the invoice? Does this generate a transaction in your transactions page called Invoice Payment?

Are you waiting for the bank transaction to import then categorizing that income transaction to your invoice?

When you select Sales > Invoices > Are you checking under the all invoices tab? Also have you tried several different browsers to make sure you're not experiencing a potential browser issue? I'd recommend Chrome, and try clearing your browsing data from time to time. Send us some screenshots of the issue if you're still having a problem and reach out to our support team via ticket if you can.