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Recurring Invoice Error - Invoice not Generated

VickyTVickyT Member Posts: 1

I have a recurring invoice set up for some time now. End date is Never. Usually the invoice is generated on 1st of the month, however on 1st March this did not happen. It is now 11th March. When I look at Recurring Invoices screen, it says last invoice sent was 1st Feb and next invoice due is 1st March (but it's already 11th?).

https://i.imgur.com/6dEeftr.png

How can I get this 1st March invoice issued and be sure that ongoing recurring invoices will work?

Thanks in advance for your time.

in Sales & Invoicing Technical Support

Comments

  • EmmaPEmmaP Member Posts: 639 ✭✭✭

    Hi @VickyT! It looks like our support team have responded to your support request! This will be the best place to continue communicating on this issue. You're in good hands!

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