Invoice Refunded

AnthonyG

Hello all,

I have a catering company and a client paid for their event in full with a credit card and recently canceled due to the Corona Virus. I refunded the card for the full amount. Now, I have an invoice showing a balance due. I can't delete the invoice. How do I deal with this invoice that will never be paid due to the cancelation?

ConnorM

Hey @AnthonyG! You'll actually need to write off that invoice. Here's a handy guide on how to do so!