Item list not loading on invoice

lamprais

When adding new, pre existing items to the invoice the list is not loaded initially. I have to wait for around 1 minute for the list to become available for selection.

I can also see errors in the chrome console for various Wave related web components, which i'm guessing has something to do with the delayed list load.

Is this a known issue?

Thanks,
Samir

Barsin

Hey there @lamprais

Not that we're aware of but it is a case by case basis. A lot of times this may be caused by a myriad of factors:

• Clearing browser cache/cookies
• Network issues and limitations
• Browser add-ons (we've noticed that some can really hinder the performance of our app.
• VPN
• Firewall/antivirus software.

A good way to troubleshoot is to try disabling some of these and seeing whether the application works a bit differently. Perhaps a chrome incognito window as well? Do let us know what works for you.