WaveConnect - Import successful BUT with date end up 1 day earlier
AussieAussie
Member Posts: 10
HI, using waveconnect, successfully importing the data
but the date is 1 day earlier. is there a problem with waveconnect ?
try 2019/12/16 and 2019-12-16
turn up after importing is 2019-12-15 on my waveapp transaction ?
in Using Wave
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Comments
Hey there @AussieAussie
I think the issue that you're experiencing is one we've seen before for some of our overseas users.
Typically we've seen some users whose transaction dates are incorrect and this has to do with timezone settings which can be changed by following the settings in the image below!
You can change these back once you're done. My apologies about this error!
in the spreadsheet settings, what do we change?
I tried GMT +8 and -8 the date remains 1 day earlier.
its been 5 days still no reply
Hey @Kase !
I'm sorry to hear about your Wave Connection date issue. From my experience, changing the timezone, and then changing it back to the correct timezone seems to fix the issue. Can you give this a try and let us know if this helps. While you're at it, try clearing your browsers cache and cookies to ensure that this has been fully refreshed as well.