E-mail addresses to send sales invoices

Alan_ValleyTrustAlan_ValleyTrust Member Posts: 1

First time user, so apologies if this topic has been covered before. 2 of us use the system, with our own addresses. An invoice I originally sent needs to be re-sent, so I'd like it to come from my address. When my colleague tries to send it, though, it insists on using her e-mail address. When she tries to add my address so she can use it, Wave tells her she can't because it's already registered. If my address is in the system, why can't she use it?

Comments

  • JamieDJamieD Administrator Posts: 1,156 admin

    @Alan_ValleyTrust Interesting. As long as both email addresses are verified, they should be able to send invoices directly from those addresses. Can you please include a screenshot of the error message you are receiving? (of course you can erase the actual email address so the community doesn't have access to them).

  • KatharineWKatharineW Member Posts: 1

    @JamieD see attached. I am the second user that wishes to use the main email address to send invoices from rather than my personal email.

Sign In or Register to comment.