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Invoice incorrectly marked as viewed when share link sent via messenger

Yama_NYama_N Member Posts: 21

I just recently discovered when I create an invoice and send the invoice via a share link through iMessage, the invoice immediately gets marked as viewed. I performed a test via the following steps:
1. Created an invoice.
2. Approved the invoice.
3. DID NOT SEND THE INVOICE (but copied a share link).
4. I sent myself that share link (via iMessage).
5. I had not opened the share link but the invoice was automatically marked as viewed.

This is not an urgent concern, but I tend to vigorously follow up on invoices that have been sent out and not viewed yet (so this is misleading when an invoice is marked as viewed but in actuality, it has not been opened).

Thanks

in Sales & Invoicing Technical Support

Comments

  • CalliePCallieP Member Posts: 439 admin

    Hey @Yama_N , thanks for your message! I'm sorry to hear that this is showing you a possibly misleading invoice read status. I'll definitely pass this feedback along to our developer team for consideration when improving the invoice feature in future.

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